div[data-id="portal_name"],
li.ConversationForm__list:nth-child(2) {
    display: none !important;
}

div.TicketList__widgetSection:nth-child(1)::before {
    content: "Please note that any tickets submitted after 12:30pm will be processed from the following working day.";
    display: block;
    font-size: 14px;
    font-weight: bold;
    color: #333;
    margin-bottom: 12px;
}